All of my items are handmade - allow 30 days for production before shipment. It may take longer during holiday seasons as well as certain very busy times.  Please inquire if you need the item by a certain date.  Custom orders are available, please contact me and I will be happy to work with you.  I stand behind my items and will do my absolute best to meet or exceed your expectations.


Returns & Cancellations

Orders can not be cancelled once the production of order has begun.  Returns are not available as the time and supplies are not replaceable.  However, it is possible I will exchange the item for a different size, or item of equal value.  I will not accept returns or exchanges on custom orders or personalized items.  If you find an item is defective, please contact me and let me know the problem.  Defective items can definitely be exchanged.  Any requests for exchanges must be made within 3 days of delivery.

Shipping

All shipping is via USPS.  I choose the method that will work best to get the item to you in a timely manner.  Express shipping is available at an added charge, contact me for further information and pricing. I do ship internationally. PLEASE NOTE: Although I wish I did, I have NO control over the USPS, or the package once it leaves my workshop.  I am not responsible for items delayed due to problems with the shipping company.

DESIGN & PROPERTY RIGHTS

Bizzy Bumpkins reserves the right to reproduce custom made items.  Bizzy Bumpkins reserves the right to photograph all items created and may use photos at our discretion for advertising or as samples inside listings.  All photos of completed work are the property of Bizzy Bumpkins and cannot be used without express written permission.  All designs are the property and copyright of designer Bec Mueller.

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